Privacy Policy

What Memrial collects

We collect the information required to run a private family archive service:

• account details such as email address, display name, password hash, and session metadata
• household collaboration data such as member roles, invites, and notification preferences
• media metadata such as filenames, upload timestamps, device/browser context, and processing state
• billing and infrastructure data required to operate the service safely

How Memrial uses data

We use personal data to authenticate users, store and deliver family media, enforce plan limits, send critical service communications, and investigate operational or security incidents.

Processors and infrastructure

Memrial uses Wasabi for object storage, Cloudflare for edge delivery and security, Stripe for billing, and a managed VPS environment for application hosting.

Retention

Account, consent, billing, audit, and security records are retained as needed to operate the service and satisfy legal, security, and anti-fraud obligations. Media deletion follows the platform soft-delete model before final purge.

Your choices

You can request account changes, export, or deletion support by contacting Memrial support. Some records may be retained where necessary for compliance, billing, or abuse prevention.