Legal

Subprocessor List

Plain-language policies for how Memrial stores, protects, and serves your family's archive.

Versionv2026-04-02
EffectiveApril 2, 2026

What changed

Added the transactional email provider entry and clarified operational hosting notes.

Subprocessor List

This page lists third-party services that Memrial uses to operate the platform and deliver core customer features.

Service Purpose Data residency / notes
Wasabi Private media object storage for originals and derivative files Region selected per deployment
Cloudflare DNS, TLS, CDN, and edge security Global edge network
Stripe Subscription billing and payment event handling Stripe-hosted infrastructure
Amazon SES Transactional email delivery for sign-in, account, and service notifications Current SMTP endpoint is hosted in the EU West (London) region
VPS provider Application hosting, background workers, and system operations Server region determined by deployment

We review subprocessors as the platform changes and publish a new version of this page when the operational list changes in a way customers should be able to review.

Questions on this policy

We answer in plain English.

If something here is unclear, write to the team and we'll explain it without legal speak. Usually within one business day.