Start with a media list, then a video quote
Shoebox Imaging announces a new location at 255 W. Moana Ln, Reno, NV 89509. Its contact page describes the location as across from the Moana City Pool. Our listing and map reflect this published address. Use the business contact details to confirm where to take an order before setting out.
Shoebox Imaging also lists Reel Video Transfer from $10.00. Keep that offer separate from the cassette discussion; a reel transfer price does not establish a VHS price. Make a simple inventory with one number per item, copy any handwritten labels, and mark recordings you most want to recover. If a cassette has a cracked shell, visible mold or a history of playback trouble, describe it before handing it over and ask whether assessment or repair is possible.
Match the photo scan to the reason you are saving it
The scanning menu distinguishes film and flat prints by resolution and dust or scratch removal. It lists $1.50 each for medium resolution scans up to 10MB without that removal, and $5.00 each for medium resolution scans up to 10MB with it. High resolution scans of 20 to 50MB are listed at $15 to $25, and ultra-high resolution scans of 100 to 500MB at $25 to $50. The price ranges depend on resolution and the amount of digital dust and scratch removal.
Those are photo and film scan figures, not video settings. Decide which images are mainly for family browsing and which might become a large print, then ask which option suits each purpose. The separate Digitize Slides or Negatives product displays $3.00; clarify how that product relates to the detailed scanning menu before comparing totals. A small selection of priority images can help you discuss the result you want without committing the entire collection at once.
Check the moved address before bringing originals
Shoebox Imaging announces a new location at 255 W. Moana Ln, Reno, NV 89509. Its contact page describes the location as across from the Moana City Pool. Because the listing address may differ, use the business contact details to confirm where to take an order before setting out.
The FAQ accepts walk-ins and shipments. For shipped originals, it asks customers to include a prepaid return label, while also stating that it does not offer shipping of original family photos and heirlooms from its location. Clarify the return arrangements for your specific items before mailing them. Keep a copy of your inventory and photograph the labeled collection so you can match the returned originals to the order.
Choose delivery around the devices your family uses
The slides and negatives product offers digital download, with an optional USB drive at additional cost. The general FAQ also lists DVD output at an additional $20 each and USB drives from $35 to $95, depending on the size required for the transfer. Confirm which choices apply to your video order and ask what file format you will receive.
For videos you want to watch on a computer or share privately online, ask for files compatible with those uses. Discuss whether each recording will arrive as a separate file and how labels can carry through to filenames. After delivery, open every file, check the beginning, middle and end of each video, and listen for audio. Compare the files with your inventory before putting the originals away.
Allow time for a large order and download promptly
The FAQ gives a range of 2 to 8 weeks for most large orders, including large video transfer orders, depending on quantity and media type. Its couple-of-days and possible same-day examples concern single scans or small batches; they should not be treated as a video promise. A quick turnaround may be accommodated with a rush fee, so discuss any family occasion deadline before ordering.
Customer files are backed up on the business servers for a minimum of 30 days after completion, and Shoebox Imaging says it will notify customers before deleting files. Download promptly and make your own backup. Keep another copy on a separate drive or storage service, and retain the originals rather than relying on the delivery link as a permanent archive.
Bring the finished files into a private family archive
Memrial is separate from Shoebox Imaging. It is a private family archive for digital memories after conversion, and does not convert physical tapes. Its free plan includes 2.0 GB of shared archive storage with no card needed. Invite relatives to help name people and add stories. Timeline supports exact or approximate dates, helping you find a childhood holiday by year even when the original label is incomplete.
Live Watch Parties synchronize an uploaded home video, with host play, pause and seek controls plus voice and text chat for relatives nearby or far away. The free allowance is 3 hours per month with up to 6 participants. For a reunion, Event Memories provides a secure occasion contribution link: contributors sign in without needing archive membership, uploads collect in the event album, and closing the link keeps the memories.